The 5th Customer Loyalty Conference is the pioneer conference in the country dedicated for loyalty and brand officers. Started in 2012, this conference has grown into what is now the two-day Customer Love Fest.

This year, we are bringing in two overseas speakers to join us in the party with local customer loyalty professionals who will share their expertise and experience in customer loyalty and rewards.

• "Content Marketing Hacks in Making your Loyalty and Rewards Program a Success"
  Mr. Usama Qasem, IKEA UAE, Egypt, Oman and Qatar
• "Engagement, Excitement, Emotions, Exchange, and the interface with Customer Expectations"Mr. Darrel Wisbey, Retail Mentor
• "Best Practices in Implementing Rewards and Loyalty Program"
  Ms. Yayu Javier, Avanza
• "The 3 P's of Digital in Personalized Engagement"
  Ms. Pauline Pangan, All Famous Digital
• "Standing Tall: How Brands Stand Tall Using Loyalty and Rewards Programs"
  Ms. Brie Caces, SM Hotels and Conventions

The 5th Customer Loyalty Conference and Expo is part of the Customer Love Fest 2016, happening at the New World Makati Hotel on October 20 to 21. For reservations and other inquiries, contact 633-0153, SMS 0920 981 4376 or 0920 924 2532, or email info@exlinkevents.com. Ex-Link Events is on Facebook, Twitter, Instagram and YouTube.