Take care of your happiness first

Monday, September 26, 2016


In all aspects of life, one must be fulfilled and satisfied, lest he or she will feel miserable. In this post, we will talk about this approach that can also be applied in your personal branding to serve customers more.

Let's take for example booming industries such as call centers, where dozens of customer service professionals are catering to their clients, most working opposite the normal 9-to-5 time. Most often, these professionals experience burnout - after all, they are the bridge between the client companies and their clients.

The companies' Human Resource Departments get this well, and so they formulate proactive work environments that doesn't only mind work, but also includes socializing and outdoor activities. The objective is to make the professional feel fulfilled, which will lead to increased performance.

For a different perspective, let's take a look this time to the typical 9-to-5 worker. Commute times, targets, deadlines, client calls, meetings, so on and so forth stresses him or her, resulting to dullness of the performance and the persons themselves. If you can hear them talk about having a facial or buffing up at the gym or eat at the nearby food park, it's for their personal satisfaction. Taking a break sometimes is helpful.

As a professional, if you can't derive a sense of meaning in your work, you won't be able to stay long. A Deloitte research shows that most people determine a company's success by how its people are satisfied.

If you have hobbies, you can cling in to them to provide you with some stress relief. Also take note as an employee that if you bring your work at home more than often, it might be a sign that your work is hampering your satisfaction. Another tip to check your happiness is to examine how you see your environment - if you think and feel that your environment is crap, it will reflect on you.

Many things do revolve in yourself, and if you don't take care of your happiness and satisfaction, it can be depressing in the end. Don't be a sad bum, be happy and see the good in everything. This will reflect on your personal branding, and thus you can give a better experience to the people you talk to.

Speaking better experiences, talk to your boss if you can attend the Customer Love Fest this October in Makati, where local and international speakers will talk about Customer Loyalty and Rewards, Customer Relationship Management, and Customer Experience for two days. Many professionals have attested positively to the event, and we look forward to see you there.

The Customer Experience Management Conference is part of the 2016 Customer Love Fest happening at the New World Makati Hotel on October 20 to 21. For reservations and other inquiries, contact 633-0153, SMS 0920 981 4376 or 0920 924 2532, or email info@exlinkevents.com. Our staff are on stand-by to take your reservation, so get in touch now!

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