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| All eyes on the speaker |
Here are the three lessons that reverberated in my mind in
this recent event.
1. Innovation…Innovation…Innovation
The retails industry is a very competitive arena. All
players must innovate continuously or suffer a painful death.
Every speaker in the event exhort, lecture and cite examples
how a company neglects to innovate in this retail space suffered a fate worse
than death. Indeed, the behavior of the market is very fickle and monitoring
even a slight change on the market’s behavior is a paramount objective.
2. Experience as the new commodity
My mind is pummeled by almost all speakers mentioning that
as all products offset in the technology and feature side, winning the
competition is how you manage the customer experience. It is how sales would be
made by offering an experience that customers would love and remember.
This is the reason why Customer Loyalty Rewards Program is a
hot commodity nowadays. See more of Customer Loyalty.
3. Philippines
as one of the new emerging economy
Did you know that the average age of the Filipino is 22 years
old? This data shocked me. Learning this fact, ideas came surging into my brain
circuitry. This is one critical data that led other countries to invest on us
and more investments are coming. In fact, our robust economy is an
indication that things are looking-up for us.
One speaker even declared that the Philippines, in the very
near future, will hit its sweet spot in terms of growth. I can’t wait for that.
In fact, I am deep in my preparation, by seeking opportunities to take advantage
before the upswing happens.
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| G Toengi in the house - one of the perks in attending a conference |
There you go; these are 3 Lessons that crystallized in my
mind in my two days stint in the event. I hope you also take advantage of this!
- Saturday, August 11, 2012
- 3 Comments
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