I had a very bad experience with Discovery Suites Ortigas. It was bad because it happened during my special day - my birthday.

My family and I booked for an overnight stay as way of celebrating my birthday at the Hotel. We booked via internet and phone. Alas, when we are already there the reception people told me that I was not booked.

The matter was aggravated because after saying this, they never said any apologies and left me their like I was invisible.

I was looking forward to having a good time at Discovery Ortigas but it was turned into a horro story.

Service...damned hard to give.