How can you deal with gatekeepers?

Friday, March 03, 2017

Have you ever wondered why there are receptionists who are welcome to have you at each entry or first call?

We all know that it's their task to welcome everyone, but they are also tasked to filter out the unnecessary from the necessary. For example, you got in touch with them via phone, email or even personally; and at first contact you might not be able to get to the point you want to get to.

How do salespeople get past them and go straight to their prospected contact? Here are some tips:
  1. Research the target before going straight. It takes one to know one, so look for the person before making the call so that the receptionist will know what you want.
  2. State your point clearly. You may know the person well, but what's the point of getting in touch when you can't state your purpose clearly?
  3. "May I know who's in charge?" Sometimes there's little to no info about the person you want to reach, so in this case you can ask the receptionist who's the one in charge of your concern/s.
We all have no time to waste in closing deals, so make sure you know the person you're getting to, what is your concern and how you address it so that it will be answered promptly.

If you want to know more strategies on how your sales team can reach their goals, attend the Sales Leadership Masterclass this Friday, March 31 at the Tower Club Makati featuring International Sales Expert and Author Tom Abbott. 

Don't miss this opportunity and get your seats by calling Ex-Link at (02) 633-0153 or 643-3887, SMS 0920-981-4376 or email

You Might Also Like


Total Pageviews